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John-Smith

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Articles

Recent activity by John-Smith

  • Working on a theme locally

    The most powerful theming features in Guide are the abilities to import, export, and work locally with themes. When you’re making major updates to a theme or building your own theme from scratch, t...

    • 1 follower
    • 0 comments
    • 0 votes
  • Allowing unsafe HTML in articles

    By default, Help Center quarantines unsafe HTML tags and attributes in articles to reduce the risk of somebody introducing malicious code. Unsafe HTML is not stripped from the articles on the serve...

    • 1 follower
    • 2 comments
    • 0 votes
  • Understanding our theming framework

    Our themes and plugins make it easy to deliver a branded Zendesk Help Center to your customers in record time. Whether you need a ready-made template or the ability to customize pages quickly and c...

    • 1 follower
    • 2 comments
    • -1 votes
  • Creating and managing moderator groups

    Guide managers can create moderator groups for the community so that designated agents and end-users can manage community activity. Community moderators can be any users you choose to administer co...

    • 1 follower
    • 3 comments
    • 0 votes
  • Customizing page templates with HTML and Curlybars

    The HTML for the Help Center is contained in editable templates that define the layout of each page type, as well as the global header and footer. You can also use a full-featured templating langua...

    • 1 follower
    • 0 comments
    • 0 votes
  • Organizing information in tables

    Tables are useful for layouts where text needs to be positioned side-by-side or floating at specific locations on the page. If making these is frustrating with the usual layout tools, try using a t...

    • 1 follower
    • 0 comments
    • 0 votes
  • Creating beautiful content with text styles

    You can make the font size of a paragraph of text larger by giving it a class name of font-size-xl using the Source Code editor when editing an article. This can be used to emphasize a point or sum...

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  • Adding figures and images to articles

    Use the <figure> element to display self-contained content, like illustrations, images, photos or code. For image-specific styles, refer to the Images page. Usage Use the <figcaption> element to di...

    • 1 follower
    • 0 comments
    • 0 votes
  • Getting technical with code blocks

    The <code> and <pre> elements are for displaying inline and multiline blocks of code. Usage Use the <code> element for inline code snippets. The push() method adds one or more elements to the end ...

    • 1 follower
    • 0 comments
    • 0 votes
  • Drawing attention to information with call outs

    A great way to highlight important aspects of your content is to use callouts. These are typically expressed as tips or notes, though the specific language used should be consistent with your compa...

    • 1 follower
    • 0 comments
    • 0 votes